Terms and Conditions

Welcome to Stillpoint Sanctuary

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Stillpoint Sanctuary, located at 2847 Yonge Street, Unit 302, Toronto, Ontario, M4N 2J4, Canada ("we", "us", or "our"), concerning your access to and use of our online platform and services, including but not limited to yoga instruction, meditation classes, mindfulness workshops, private sessions, corporate wellness programs, online yoga library, sound healing, retreat planning, and teacher training. By accessing or using our services, you agree that you have read, understood, and agreed to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, then you are expressly prohibited from using our services and you must discontinue use immediately.

1. Services Offered

Stillpoint Sanctuary offers a range of health and wellness services designed to support physical and mental well-being. These services include, but are not limited to:

• Yoga classes (various styles including Hatha, Vinyasa, Restorative)
• Meditation classes and mindfulness workshops
• Private yoga and meditation sessions
• Corporate wellness programs
• Access to an online yoga library
• Sound healing sessions
• Retreat planning and participation
• Teacher training programs

The specific details, schedules, and pricing for each service are available on our site and are subject to change without prior notice.

2. User Representations

By using our services, you represent and warrant that:

• All registration information you submit will be true, accurate, current, and complete.
• You will maintain the accuracy of such information and promptly update such registration information as necessary.
• You have the legal capacity and you agree to comply with these Terms and Conditions.
• You are not under the age of 18 (for adult services), or if a minor, you have obtained parental or guardian consent to use our services.
• You will not access the services through automated or non-human means, whether through a bot, script, or otherwise.
• You will not use our services for any illegal or unauthorized purpose.
• Your use of our services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of our services (or any portion thereof).

3. User Conduct

As a user of our services, you agree not to:

• Systematically retrieve data or other content from our site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Make any unauthorized use of the services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
• Use a purchasing agent or purchasing company to make purchases on our site.
• Use our services to advertise or offer to sell goods and services.
• Circumvent, disable, or otherwise interfere with security-related features of the site, including features that prevent or restrict use or copying of any content or enforce limitations on the use of the site and/or the content contained therein.
• Engage in unauthorized framing of or linking to our site.
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
• Make improper use of our support services or submit false reports of abuse or misconduct.
• Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
• Interfere with, disrupt, or create an undue burden on the services or the networks or services connected to our site.
• Attempt to impersonate another user or person or use the username of another user.
• Sell or otherwise transfer your profile.
• Use any information obtained from our services in order to harass, abuse, or harm another person.
• Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of our services.
• Attempt to bypass any measures of the site designed to prevent or restrict access to the services, or any portion of our site.
• Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the services to you.
• Delete the copyright or other proprietary rights notice from any content.
• Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted enjoyment of our services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the services.
• Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
• Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses our services, or using or launching any unauthorized script or other software.
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or our services.
• Use our services in a manner inconsistent with any applicable laws or regulations.

4. Intellectual Property Rights

Unless otherwise indicated, our services and all content offered are our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of Canada, foreign jurisdictions, and international conventions.

The Content and the Marks are provided on our services “AS IS” for your information and personal use only. Except as expressly provided in these Terms and Conditions, no part of the services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

5. Payments and Refunds

We accept various forms of payment for our services. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us.

All payments shall be in Canadian Dollars (CAD).

We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We also reserve the right to refuse any order placed through our services.

• Refund Policy for Classes & Workshops: Cancellations made at least 24 hours prior to a scheduled class or workshop may be eligible for a full refund or credit. Cancellations within 24 hours may not be refunded.
• Refund Policy for Retreats & Teacher Training: Specific refund policies for retreats and teacher training programs will be outlined in the respective program descriptions and agreements, which may involve non-refundable deposits or specific cancellation windows due to the nature and planning involved.
• Online Library Subscriptions: Subscriptions to our online yoga library are typically non-refundable after the initial access is granted, unless otherwise stated during the purchase process or required by law.

6. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO OUR ONLINE PLATFORM AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE ONLINE PLATFORM. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

7. Limitation of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of our services; (3) breach of these Terms and Conditions; (4) any breach of your representations and warranties set forth in these Terms and Conditions; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of our services with whom you connected via the site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

9. Governing Law

These Terms and Conditions and your use of our services are governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles.

10. Dispute Resolution

Any legal action of whatever nature brought by either you or us (collectively, the “Parties” and individually, a “Party”) shall be commenced or prosecuted in the provincial courts of Ontario, Canada, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in such provincial courts.

11. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of our services at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the services. We cannot guarantee the services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use our services during any downtime or discontinuance of the services. Nothing in these Terms and Conditions will be construed to obligate us to maintain and support the services or to supply any corrections, updates, or releases in connection therewith.

12. Entire Agreement

These Terms and Conditions and any policies or operating rules posted by us on our site or in respect to the services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of such right or provision. These Terms and Conditions operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

13. Contact Us

In order to resolve a complaint regarding our services or to receive further information regarding use of our services, please contact us at:

Stillpoint Sanctuary

2847 Yonge Street, Unit 302

Toronto, Ontario, M4N 2J4

Canada