Privacy Policy
Stillpoint Sanctuary is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our services, including our website, yoga instruction, meditation classes, mindfulness workshops, private sessions, corporate wellness programs, online yoga library, sound healing, retreat planning, and teacher training.
Controller Contact Information
Stillpoint Sanctuary
2847 Yonge Street, Unit 302
Toronto, Ontario, M4N 2J4
Canada
Information We Collect
We collect various types of information from and about users of our services:
- Personal Information You Provide: This includes information you voluntarily provide when you sign up for classes, workshops, or training, purchase services, register an account on our site, subscribe to newsletters, or contact us. This may include your name, email address, phone number, billing address, health information relevant to your participation in yoga or wellness activities (e.g., injuries, medical conditions), emergency contact information, and payment details.
- Information Collected Automatically: When you visit our website, we may automatically collect certain information about your device and browsing actions. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data is collected through cookies and similar tracking technologies.
- Usage Information: We may collect information about how you use our services, such as the classes you attend, videos you watch in our online library, and your engagement with our content and communications.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Manage Services: To process your registrations, bookings, and payments, provide access to classes, workshops, and our online library, and fulfill our contractual obligations.
- To Personalize Your Experience: To tailor our services and recommendations based on your preferences and previous interactions.
- Communication: To send you confirmations, updates, newsletters, promotional materials (with your consent where required), and respond to your inquiries.
- Improvement of Services: To understand how our services are used, conduct analytics, research, and for product development to enhance our offerings and website functionality.
- Safety and Security: To protect the safety, rights, property, or security of Stillpoint Sanctuary, our users, or others. This includes managing health-related information to ensure your safety during physical activities.
- Legal Compliance: To comply with applicable laws, regulations, and legal requests.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who perform functions on our behalf, such as payment processing, website hosting, email delivery, customer support, and analytics. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Stillpoint Sanctuary, prevent or investigate possible wrongdoing, or protect the personal safety of users or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods. Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we limit the way we use your personal data.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to our processing of your personal data in certain circumstances.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable data protection laws.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings.
Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, your data, or would like to exercise any of your data protection rights, please contact us:
Stillpoint Sanctuary
2847 Yonge Street, Unit 302
Toronto, Ontario, M4N 2J4
Canada